Why do you have to gain access to my house in order to change my meter - isn't the meter on the outside of my house?
The box on the outside of the house is a remote reader. The actual meter is inside your home. We are presently upgrading all meters to radio read and will eliminate the need for a remote reader.

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1. I can't be using the amount of water that my bill indicates - what can I do?
2. What is the customer service charge?
3. What should I do if there is a leak?
4. Where is the shut-off valve?
5. Who is responsible for the service line?
6. Why do you have to gain access to my house in order to change my meter - isn't the meter on the outside of my house?