Where is the shut-off valve?
Your main water shut-off valve controls the water coming into your house. It is important that everyone in your home be aware of its location and knows how to turn it off. In case of an emergency such as a burst pipe, fast action could prevent costly damage from flooding. Normally, the shut-off valve is near the water meter.

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1. I can't be using the amount of water that my bill indicates - what can I do?
2. What is the customer service charge?
3. What should I do if there is a leak?
4. Where is the shut-off valve?
5. Who is responsible for the service line?
6. Why do you have to gain access to my house in order to change my meter - isn't the meter on the outside of my house?